Each comment or conversation point becomes an objective of the design brief, ensuring that our products provide the maximum benefit to all of our customers. This feedback has had a significant impact on product development and now all key ranges are developed with the following aspects in mind:
✔ Speed & ease of installation
✔ Breadth of range availability
✔ Versatility of application
Shaping the future of electrical design
How do we produce products that are the easiest to install for contractors?
Trade shows & events
Trade shows and events yield a high volume of feedback, highlighting universal issues and offering insight into the essential feature and benefit requirements.
Focus group sessions
These sessions offer more focused discussions with ample time to address issues, gather a high volume of data, and select specific contractors for products.
Plug and play two part, double hinged connector
On-site install
This enables us to see the existing work arounds, areas of opportunity the contractors may not have realised, and demonstrates the real-time implications of issues.
Three unique easy access resistance testing terminals
Prototype & concept review
We collaborate with contractors to refine designs, utilising in-house 3D printing for multiple iterations, and ensure the product is perfected before starting mass production.